FAQ

Yes. Slight tonal differences, texture shifts and surface irregularities are part of the handcrafted nature of our materials. These variations give each piece its unique character and authenticity.

Many of our materials are suitable for outdoor applications. Usage depends on the specific product, finish and climate conditions. We recommend reviewing the technical information for each collection or contacting us for guidance.

Selected products are designed for bathrooms, spas, poolside areas and other wet environments. Proper installation and sealing methods are essential for long-term performance.

Regular cleaning with pH-neutral products is recommended. Harsh chemicals and abrasive cleaners should be avoided to preserve the natural texture and finish of the material.

Due to the handcrafted nature of the materials, lighting conditions and screen settings, slight variations in color and texture may occur. We recommend requesting samples whenever possible.

Yes. Depending on the product category and project scope, custom colors, sizes and finishes may be available upon request.

Many of our collections are handcrafted or artisan-produced using traditional production techniques. This process creates the natural depth and material richness that define our collections.

Yes. Our collections are suitable for residential, hospitality, retail and large-scale architectural applications.

Some natural stone, cement-based or porous surfaces may require sealing depending on their application area. Product-specific recommendations can be provided during selection.

Our materials are selected for both aesthetic longevity and everyday durability. Proper installation and maintenance help ensure long-lasting performance.

Yes. Samples may be available for selected collections to help evaluate texture, tone and finish before specification.

Technical specifications, usage information and installation guidance are available for selected products and collections.

We recommend installation by experienced professionals familiar with handmade materials. Slight tonal and dimensional variations should be blended naturally during installation for the best visual result.

Our fire pits are designed for outdoor use, but material selection and placement should consider local weather conditions and project requirements.

Yes — and intentionally so. Many of our materials are chosen for the way they develop character, patina and depth over time through natural use and environmental interaction.